Page 1 TTP-244 Pro Series THERMAL TRANSFER / DIRECT THERMAL BAR CODE PRINTER USER’S MANUAL.; Page 2 Information in this document is subject to change without notice and does not represent a commitment on the part of TSC Auto ID Technology Co. No part of this manual may be reproduced or transmitted in any form or by any means, for any purpose other than the purchaser’s. Use “ Diagnostic Tool ” to se t the media sensor type and calibrate th e selected sensor. TSC TTP-244M Pro Service Manual Service manual (54 pages) TSC TTP. TSC TTP-244 User Manual Operation & user’s manual (29 pages) TSC TTP.
Of all of TSC’s tools, applications, and utility programs, DiagTool stands out as one of the easiest to use and one of the most important to ensure the smooth and seamless running of all TSC printers.
Our tech support team uses this Windows-based utility program to quickly and remotely troubleshoot and resolve any issues people may be experiencing.
Uk modern slavery policy. But DiagTool isn’t just limited to our tech support team; many of our value-added reseller partners also utilize DiagTool, especially for some of their bigger end user customers and larger printer installations.
If this sounds like you, or if you’re simply interested in learning more about DiagTool and its many uses, today’s blog post is for you.
The TSC TTP-244 Pro is a barcode printer that emulates Zebra. Why do you need a library to print a barcode? – Brian Anderson Jul 20 '19 at 16:31. I don't need a library to print the barcode, I need a library to help me generating the barcodes. TSC TTP-244 plus พิมพ์สติ็็กเกอร์ยาข้อมูลไม่ตรง ยินดีต้อนรับคุณ, บุคคลทั่วไป กรุณา เข้าสู่ระบบ หรือ ลงทะเบียน. The TTP-244 Pro is ideal for customers looking for a high quality barcode printer, coupled with low ownership costs. The TTP-244 Pro is competitively priced, comes with a two-year warranty, and accommodates a 300-meter-long ribbon, which keeps both daily and lifetime operating costs lower than other comparable printers.
In this article, we’re going to answer a common inquiry our team has heard before: How do you fix a ribbon error with DiagTool?
Ribbon Encoding Errors & Ribbon Sensors
The first thing to keep in mind is that every TSC printer comes with two different sensors:
- Ribbon encoder sensor
- Ribbon sensor
If you turn one sensor off, then the other sensor will “trip” if your printer runs out of a ribbon. That’s essentially why you need these sensors during normal printer operations.
The general rule of thumb is to leave both sensors on unless there’s a specific reason to turn them off.
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Downloading & Using DiagTool
Motherboard mcp61pm hm rev 1.0 b. If one of the ribbon sensors is indicating an error (some have red flashing lights, and some have LED screens that show the error in question), this is when you’ll want to turn to DiagTool.
If you want, you can definitely contact TSC’s tech support team directly so we can take control of your printers with your permission using showmypc.com or www.teamviewer.com. Afterwards, we’ll download DiagTool to quickly identify and resolve the issue.
But if you have a good level of familiarity with DiagTool already, you can download it for free simply by going to our support and downloads page, choosing your printer model, scrolling down to “Utilities,” and choosing one of the available diagnostic tools – a.k.a. DiagTool.
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(Note: Some printers give you more than one version of DiagTool to download. If you have any questions about which version is best to use in your situation, contact us directly.)
Once you download DiagTool, you will want to first make sure you have the Printer Configuration tab open.
Then click on “Get Status.”
This will access all of your printer’s data.
Underneath “Printer Status,” DiagTool should indicate the potential ribbon issue – or issues – that is occurring:
- Ribbon End Err.
- Ribbon Encoder Err.
How to Fix a Ribbon Error with DiagTool: What to Do if You Aren’t Using a Ribbon
We recommend that you set the ribbon setting to “OFF” if you aren’t using a ribbon. (The ribbon sensor and ribbon encoder err. settings do not matter if the ribbon is set to “OFF.”)
To do so, change the status to “OFF” and then click the “Set” button so this information is sent back to the printer and applied immediately.
What to Do if You Are Using a Ribbon
If you are using a ribbon and DiagTool is indicating that there’s a ribbon encoding error, a recommended next step is to try turning off this sensor.
Next, print a label or whatever application your printer is set up to print and then look at the print quality.
If the print quality isn’t affected at all, you can just ignore the ribbon error in this case; keep the ribbon encoder sensor turned off; and continue to print as there are no real issues affecting your print quality.
What to Do if Your Print Quality is Poor and the Ribbon Encoder Sensor is Turned Off
If your printer doesn’t print well or with the desired quality you’re looking for, then it’s definitely time to evaluate the potential problem(s) that are occurring.
Some common problems that cause the ribbon sensor errors include:
- You’ve run out of ribbon
- Broken ribbons
- Ribbons that are slipping
- Ribbons that are not moving at the right speed
What to Do When You Have a Ribbon Sensor or Ribbon Encoder Error Because You’re Out of Ribbon
If you’re experiencing a ribbon sensor or ribbon encoder error because you’re out of ribbon, this is one of the easiest problems to fix.
Follow the steps below:
1) Remove the ribbon, close the ribbon mechanism, and then turn off/on the printer power. The printer will be switched to thermal direct mode automatically.
2) If the printer sensor is still blinking, please check the following:
- Is a paper core installed on the ribbon rewind spindle?
- Is the ribbon installed correctly along the ribbon path?
- Is the ribbon too transparent?
- Is the rib of the ribbon spindle broken?
- Is the ribbon gear broken or worn?
3) Turn off the printer power. Rewind the ribbon spindle by hand. See if the spindle rewinds smoothly by hand.
If the ribbon spindle doesn’t rewind smoothly, replace the ribbon mechanism.
4) Next, investigate the following items to see if they’re broken:
- The DC motor
- The ribbon end sensor
- The DC motor encoder sensor
5) To see if the DC motor encoder sensor is broken, measure the current of pin2 of JP37. When the sensor detects the gap of the encoder, it is 5V DC; otherwise, it should be 0V DC.
Check if there is any black lubricant oil filled between gaps, which may cause errors.
Next, check the DC motor driver IC (U29) on the main board. If it can function all right, please replace the main board.
What to Do When You Have Another Error
If your ribbons are slipping, you may want to change the temperature on the printhead or may even need to use a different ribbon.
(Curious to know if you’ve chosen the right ribbon for your thermal transfer printer, the label stocks you’re printing on, and the specific applications the printer is being used for? Check our quick guide on how to choose the right ribbon for your thermal transfer printer.)
But for these issues or others besides errors being caused by the printer being out of ribbon, we recommend that you reach out to TSC’s tech support team if you haven’t already.
There are a number of different reasons that these errors may be occurring and, conversely, a number of different ways to fix them.
To get in touch with our technical support team, simply log in to our technical support page. You can also fill out an online inquiry or, if you’d prefer, contact your area office directly by phone or via email.
Do you have any other questions about DiagTool, fixing ribbon errors, or anything related to our printers? Leave a comment below, and we’ll be in touch!
Installing the Printer with the Seagull Printer Driver:
If you are using your label printer with print software besides manufacturer specific programs like Zebra’s ZDesigner, we recommend you install and use Seagull’s printer driver. This Windows-compatible driver works well for printing from BarTender®, Microsoft Word, and most any other Windows program that can be printed from.
The Seagull print drivers are installable from any BarTender® CD for customers who have ordered BarTender®, but they are available for no cost at Seagull’s Website.
- If not done already, plug in your printer’s power, connect it to your computer via USB or parallel cable, and power on your printer – For assistance on this step, see the GX430 manual pages in Section B.
- Use the online download to unpack the Seagull Drivers to your computer and run the Driver Installation Wizard to install your printer.
- Select Zebra as your manufacturer and choose your printer model from this list. If given the option between installing an EPL or ZPL version of your printer, we commonly recommend ZPL. Click Next.
- Specify on which port your printer is connected to your computer, USB or LPT. Click Next.
- Name your printer, or leave the default name. Click Next, then click Finish.
- Once your printer is installed, and ribbon and labels are loaded, please see the sectionbelow on calibrating your printer (Page A5).
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For instructions on installing the printer using the Windows Add Printer Wizard (rather than the Seagull Driver Install Wizard), please see Page D6 under out troubleshooting section.
Note: If Windows automatically installed your printer upon connection, it is likely to have used the Zebra or other manufacturer driver, and we recommend following the steps above to re-install or replace your printer driver with the Seagull version.
Note: If Windows automatically installed your printer upon connection, it is likely to have used the Zebra or other manufacturer driver, and we recommend following the steps above to re-install or replace your printer driver with the Seagull version.
Using the Seagull Printer Driver
Seagull’s printer driver for Zebra printers offers many user-friendly settings adjustments – including print speed, print direction, sensor settings, and printhead heat settings. As well as the ability to send helpful commands to the printer such as Run Calibration and Reset to Factory Defaults.
The easiest way to access the driver to adjust settings is through your Print Prompt – that is, the screen you see where you specify the number of labels to print. Click the “Document Properties” button on this page.
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You can also access these settings by right clicking on your printer in your Windows Printer Menu and selecting “Printing Preferences”. Regardless of the way you access the driver settings you will bring up another pop-up where printer settings can be adjusted. Some, but not all, of the settings you can adjust are listed below – starting with the most commonly used:
Adjusting the Print Heat and Darkness
“Print head heat”, “Darkness”, and “Intensity” are all different terms for the amount of energy the printer is told to use to transfer ribbon ink onto your label stock. Often, the default heat setting is not sufficient to gain a quality print, especially on polyester labels. Fortunately, Seagull’s printer driver allows you to adjust the heat under the “Options” tab in “Document Properties” (See previous page on how to access the driver settings).
Here, you have a slider that goes from 0 to 30 as a heat adjustment. Electronic Imaging Materials, Inc. recommends you run various tests with different heats, and choose the lowest heat setting that gives you a print quality you are happy with.
Note: You will have to uncheck the box that reads “Use Current Printer Settings” to be able to adjust the darkness slider. EIM also recommends using the “Absolute” option rather than “Relative” for consistent printing. This option won’t be available for TSC printers.
Note: You will have to uncheck the box that reads “Use Current Printer Settings” to be able to adjust the darkness slider. EIM also recommends using the “Absolute” option rather than “Relative” for consistent printing. This option won’t be available for TSC printers.
Adjusting the Printer Speed
Also on the “Options” tab of your Seagull Printer Driver, you can adjust the speed that your printer runs. This will most often be used to try to solve calibration or print quality issues.
Adjusting the Media Type
Zebra printers will retain setting information until they are factory reset, or until those settings are over-written with new ones. The Seagull Printer Driver allows you to “Use current printer settings” with your label format, or over-write them with new ones.
Most labels are printed using the “Web Sensing” option. This means the printer looks for gaps between labels to know where to print. If you have specially made labels with a mark on the back for sensing, you would choose the “Mark Sensing” option. Under the “Print Method” menu, you can choose Thermal Transfer or Direct Thermal. If you are using print ribbon, then your print method is Thermal Transfer. If you are printing without ribbon on special Direct Thermal labels, then Direct Thermal would be your print method.
Calibrating the GX & GK Desktop Printer
Once you have installed your roll of labels and ribbon into your desktop printer, often the printer will need to be calibrated to this new stock. When a printer is properly calibrated and ready to print, the green light on top should be solid, and pressing the feed button should feed exactly one label at a time from your printer. If the printer does not feed just one label, it likely needs to be re-calibrated. There are two ways to calibrate the GX & GK Printer. One way is through the Seagull Printer Driver, and one way is using the top feed button on the printer.
Calibrating the Printer Using the Feed Button
The desktop printers can be sent commands by using the top feed button. This is done by various “Flash Sequences” that are sent by holding the top button down for a certain amount of time. Please refer to page D3 for more details on flash sequences. To send a calibrate command to the printer, hold the feed button down on the printer. The green light will first flash once, then flash twice. If you release the button after the green light flashes twice, a few labels will feed from the printer and it will re-calibrate to your label stock.
The desktop printers can be sent commands by using the top feed button. This is done by various “Flash Sequences” that are sent by holding the top button down for a certain amount of time. Please refer to page D3 for more details on flash sequences. To send a calibrate command to the printer, hold the feed button down on the printer. The green light will first flash once, then flash twice. If you release the button after the green light flashes twice, a few labels will feed from the printer and it will re-calibrate to your label stock.
Calibrating the Printer Using the Printer Driver
Bring up your “Printer Properties”, either by browsing to it through your Printers and Devices menu in Windows, or by clicking the “Printer Properties” button in your BarTender print prompt.
Bring up your “Printer Properties”, either by browsing to it through your Printers and Devices menu in Windows, or by clicking the “Printer Properties” button in your BarTender print prompt.
Under the “Tools” tab, there is a button that reads “Action”. Clicking that button will offer a variety of commands, including “Run Calibration”. Clicking that option will send a calibrate command to your printer.
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Nortel patents fetch $4.5 billion.
Should you need to clear out settings or start fresh, the “Reset to Factory Defaults” is a good option to choose, and will also run a calibration as part of the reset.